The ESP Group are currently recruiting for a Learning and Development Associate to join our contact centre team on a full time, permanent basis.

If you have excellent communication and administration skills, are passionate about delivering exceptional customer service and are seeking career progression, this could be the perfect opportunity for you.

At The ESP Group, you will be a part of a dynamic, fast paced, talented and growing team responsible for delivering bespoke customer experience across a variety of communication channels.

As a Learning & Development Associate you will be a subject matter expert in all fields of learning, development and quality assurance. As part of our highly skilled Support team, you will collaborate with Operations and Compliance teams to deliver into business objectives including design, delivery and evaluation of training and continuous development programmes.