Role Overview

The Learning and Administration Associate serves as the operational backbone of the learning lifecycle, ensuring accurate, timely, and high-quality execution of learning coordination tasks. This role supports the seamless delivery of firmwide and Line of Service programs by managing logistics, learner communications, and system transactions with precision and consistency.



Key Responsibilities

• Schedule, organize, and coordinate learning sessions across virtual, hybrid, and in-person formats.

• Prepare and manage invites, calendar blocks, and attendance rosters; support facilitators and participants throughout the session lifecycle.

• Process enrollments, completions, cancellations, and attendance tracking in the Learning Management System (LMS).

• Generate reports on learner status, completion, and evaluation metrics while maintaining data integrity.

• Serve as a first point of contact for learner inquiries via ema...