Shape the customer journey as a Customer Experience Manager at Victoria’s Secret & Co. Focus on enhancing service quality while coaching your sales team and managing store operations.
As a values-driven leader, you will report to the Store Manager and be pivotal in driving sales growth and team development. Your responsibilities include managing labor hours, executing visual merchandising, and ensuring the availability of merchandise. You will also be the Head Coach during team selling, delivering exceptional customer experiences.
Key Responsibilities:
• Drive sales through effective team leadership
• Coach and develop associates for better performance
• Maintain high visual standards across merchandising
• Manage store operational procedures and payroll
• Link team results to behaviors to boost sales
Requirements:
• Experience in retail management or related fields
• Strong communication and coaching capabilities
• Ability to manage payroll and visual ...