Location
alton
Posted
May 23, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Join Serco Canada Inc. as a DriveTest Centre Supervisor in Thunder Bay. Leverage your leadership skills in a high-energy environment focused on delivering top-notch service.
You will manage day-to-day operations at the Thunder Bay location, leading a team to meet set objectives. This role requires adaptability and strong management skills; you will ensure compliance with policies and provide staff motivation through effective communication and training. Your ability to manage performance will be key in achieving success.
Key Responsibilities:
β’ Lead and supervise all customer service activities
β’ Plan and direct daily staffing and task distribution
β’ Communicate effectively within the team and external contacts
β’ Introduce and train staff on new system functionalities
β’ Assess and enhance performance of customer service staff
Requirements:
β’ 4-6 years of supervisory experience needed
β’ Experience in custom...
You will manage day-to-day operations at the Thunder Bay location, leading a team to meet set objectives. This role requires adaptability and strong management skills; you will ensure compliance with policies and provide staff motivation through effective communication and training. Your ability to manage performance will be key in achieving success.
Key Responsibilities:
β’ Lead and supervise all customer service activities
β’ Plan and direct daily staffing and task distribution
β’ Communicate effectively within the team and external contacts
β’ Introduce and train staff on new system functionalities
β’ Assess and enhance performance of customer service staff
Requirements:
β’ 4-6 years of supervisory experience needed
β’ Experience in custom...