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Leader, Knowledge & AI Support Automation Management
Cisco
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Research Triangle Park, United States
Location
Research Triangle Park
Posted
June 08, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
The application window is expected to close on:
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
Meet the Team
Our team operates within the Cisco Technical Assistance Center (TAC), a cornerstone of Ciscoβs Customer Experience organization. We play a key role in the broader Cisco ecosystem by driving knowledge sharing and operational excellence. Comprised of 12 dedicated members, our team is known for its energetic and highly collaborative culture. We value innovation and mutual support, consistently striving to exceed performance goals while maintaining strong, positive relationships. We are looking for individuals who share our passion for solving sophisticated problems and our dedication to collective success.
**Your Impact**
We are seeking a visionary Leader, Knowledge & AI Support Automation Management to lead our KCS Center of Excellence (COE) across the entire Cisco TAC...
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
Meet the Team
Our team operates within the Cisco Technical Assistance Center (TAC), a cornerstone of Ciscoβs Customer Experience organization. We play a key role in the broader Cisco ecosystem by driving knowledge sharing and operational excellence. Comprised of 12 dedicated members, our team is known for its energetic and highly collaborative culture. We value innovation and mutual support, consistently striving to exceed performance goals while maintaining strong, positive relationships. We are looking for individuals who share our passion for solving sophisticated problems and our dedication to collective success.
**Your Impact**
We are seeking a visionary Leader, Knowledge & AI Support Automation Management to lead our KCS Center of Excellence (COE) across the entire Cisco TAC...