• Contribute to a nationally significant Digital Service transformation!
• ASAP START – Initial 12-month contract with long-term extension options (up to 24 months)!
• Flexible Hybrid Working – Multiple Capital City Locations across Australia!

We are seeking an experienced Lead User Researcher to join a high-performing Federal Government Agency at the forefront of digital service delivery. This role plays a critical part in shaping user-centred, accessible and effective government digital services that support millions of Australians.

The Lead User Researcher will provide specialist expertise across complex digital platforms, leading research activities to deeply understand user needs and behaviours, and translating insights into actionable recommendations that improve service design and delivery. This opportunity offers an initial 12-month contract, multiple e...