Summary This position is a Lead Transportation Assistant in the Veterans Transportation Service (VTS) and VA St. Louis Health Care System (VASTLHCS) and acts as primary contact to Veterans for transportation needs. The incumbent works with the VTS Supervisory, Transportation Assistant for workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification of processes, evaluation, and ongoing operational flow of the program. Responsibilities MAJOR DUTIES AND RESPONSIBILITIES Leader Duties Responsible to the supervisor for ensuring that the work assignments of the other employees of the team are carried out by performing a range of duties such as distributing and balancing the workload among employees Assures timely accomplishment of the assigned workload Monitors the status and progress of work and makes day-to-day adjustments Estimates and reports on expected time of completion of work and maintains records of work accomplishments and t...