Summary

The Lead Technical Architect, Dynamics 365 Customer Engagement (CE), provides enterprise-level technical leadership for the design, implementation, and lifecycle management of Dynamics 365 CE and Power Platform solutions. This role is accountable for translating complex business requirements into scalable, secure, and maintainable architectures aligned with industry standards and organizational technology strategy. The position partners closely with business and technology stakeholders to ensure customer engagement platforms support operational efficiency, data integrity, and long-term sustainability while enabling continuous improvement and innovation.

Responsibilities

Lead the architecture, design, and technical decision-making for Dynamics 365 CE and related Power Platform solutions.

Collaborate with business and technical stakeholders to elicit, analyze, and document functional and technical requirements.