**About this role:**

The EFT (Enterprise Functions Technology) Platform Management for HR, Public Affairs, and Legal group is seeking a Lead Systems Operations Engineer. This role will have a focus on ITIL process, Workday capability/support, and data distribution. This position is a senior level technical role that will lead application support of production systems with a focus on incident management, problem management, change/release, and other ITIL based functions. The individual will need to lead discussions and collaboration with development and business teams and be able to develop a deep understanding of applications and business functionality. This role will be responsible for leading efforts to transform and mature services provided by the global team, drive adoption of core tool sets, and strengthen the partnerships with development and business partners.

**In this role, you will:**

+ Lead complex, broad impact initiatives including provision of ...