**About this role:**
We are seeking a highly skilled and forward‑thinking Lead Systems Operations Engineer to join our Technology Operations team. This role is ideal for someone who excels in Kubernetes and OpenShift platform operations, drives operational excellence, and leads initiatives that improve stability, automation, and service reliability. You will play a key role in operating and improving our cloud‑native platforms, reducing operational toil, and ensuring the resilience and compliance of critical infrastructure services.

**In this role, you will:**

+ Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams
+ Platform Operations Leadership: Lead day‑to‑day Platform (REDIS, OpenShift) platform operations, including cluster maintenance, upgrades, performance monitoring, and troubleshooting
+ Operations Excellence – Improving operations practices to meet new Incident SLA and improving pract...