Lead Specialist CX & Planning

Location: Barcelona, Spain

The role of Lead Specialist CX & Planning in Barcelona, Spain involves taking ownership of a strategic account, orchestrating end‑to‑end planning, inventory, and Order‑to‑Cash operations to deliver exceptional service. Acting as the single point of contact, you will build strong customer and stakeholder relationships and drive continuous improvements. This role offers high visibility, real impact on customer satisfaction and efficiency, and strong opportunities for growth in a dynamic, multicultural environment.

Your key responsibilities

• Take the lead and ownership on planning and customer care activities for one of our Strategic Accounts
• Performs daily production schedules in line with the batch size and inventory policies
• Keeps service levels and inventory alignment with the company’s targets
• Efficiently process Order-to-Cash activities from order entry throu...