Job Summary:


Kaiser Permanente nurses are guided by an integrated nursing model that places patients and families in the center. The Lead RN coordinates activities of the interdisciplinary team and monitors departmental throughput to ensure the delivery of high quality, safe, effective, and efficient care. Serves as a subject matter expert and resource for clinical teams on departmental processes and workflows. Demonstrates sound decision-making and the ability to be self-directed. Manages patient assignments and changes in schedule, as needed. Addresses customer concerns or complaints in a timely manner and escalates to the manager, as needed.

Essential Responsibilities:


+ Coordinates day-to-day patient care activities within the department and acts as a resource for the healthcare team, providers, and ancillary departments.

+ Acts independently to manage multiple scheduling tasks and assignments.

+ Evaluates emergency situati...