Westerwood is seeking a friendly, organized, and dependable Lead Receptionist to join our incredible team. This position is full-time and is scheduled 8:00am-3:30pm, 4-5 days per week.

As the first point of contact for residents, families, visitors, and staff, The Lead Receptionist plays a vital role in creating a welcoming environment while ensuring smooth and efficient front desk operations. This position oversees receptionist scheduling and front office functions, provides exceptional customer service, and serves as a key communication hub within our senior living community.

Essential Responsibilities

• Manage receptionist schedules, including coverage, timekeeping, and paid time-off requests.

• Answer, screen, and direct incoming calls in a timely and professional manner.

• Welcome residents, visitors, vendors, and guests with courtesy an...