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Job Description
About the Role
As a Senior Product Leader, you will champion Dyson’s AI and automation ambitions. In this role, you’ll drive initiatives to digitise customer journeys, unlock seamless self-service touchpoints, and leverage emerging tech to optimise both Operational (OX) and User Experience (UX). You are the catalyst transforming our Customer Service into a digitally empowered, customer-centric powerhouse.
Main responsibilities include but not limited to:-
Own the backlog for their pillar: incoming demand (including Q&S) and quality of output
Own strategic vision for a product Pillar looking out 12-18 months looking at new trends and technology relating to product Pillar
Ensure the backlog is prioritised correctly and benefits cases are accurate
Line manages, support and mentor Product Owners
Take on complex feature or projects – whether it’s supporting a market roll out or steerin...