Job Summary

Leads and manages operational improvement projects throughout the organization including both clinical and non-clinical areas to accomplish measurable improvements in patient and family experiences as evidenced by data sets. Works on the most complex assignments. Analyzes and measures the effectiveness of existing processes and helps to develop sustainable, repeatable and quantifiable clinical and business process improvements. Collects and analyzes process and quality data to initiate, develop, and recommend operational practices and procedures that focus on holistically improving the experience of care in order to enhance performance on regulatory measures, support the organizations mission, vision and values and driving personalized care and market share. enhanced safety, increased productivity, and reduced cost. Provides mentoring, training and informal leadership to less experienced team members. Effectively partners with clinical and non-clinical staff and le...