Summary The VA Northeast Ohio Healthcare System is recruiting for a Lead Medical Support Assistant, located at the Akron VA Clinic within Community Outpatient Service. The Lead MSA is responsible for the coordination of Advanced MSA assignments and workflow found in an interdisciplinary unit. Responsible for daily workload assessments, assigning work, assuring proper staffing coverage, and determining training needs of MSAs to provide support across interdisciplinary settings. Responsibilities VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf Monitors the Cancelled Appointments and Consult Management initiative (CACMI) for cancelled/no show appointments. Monitors and creates work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflo...