To manage the Clientèle Telesales leads acquisition strategy by on-boarding and managing lead partners, managing lead delivery and supporting campaign performance.

Key Responsibilities Formulate Operational strategy in relation to Marketing on lead distribution with analytics. Report hourly, daily, weekly and monthly to business on findings. Effectively managing the support team (Quality Assurance) and ensuring KPI’s and SLAs are met. Manage supplier relationships by tracking and reporting on budgets, lead volumes and campaign performance. Assist with monthly invoicing. Conduct weekly, monthly and quarterly supplier reviews. Monitor conversion and report to stakeholders for the Marketing and Telesales departments. Monitor key metrics on campaigns – Cost per Lead, Cost per Sale and First Premium Unmets. Ensure operational efficiency of applicable processes/structures/systems in the on-boarding of suppliers, campaign setup and reporting. Ensure the effective allocation, manageme...