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Lead - Managed Services Consultant

🏢
Sprinklr
📍 Gurgaon, India
📍
Location Gurgaon
📅
Posted June 08, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Description

What Are Your Responsibilities 

  • Ensure that every customer derives the most value possible from the platform leading to retention and business expansion. 
  • Identify, comprehend and clearly articulate customers' requirements to generate an end-to-end solution to their business challenges. 
  • Develop a deep understanding of customer needs and tie them to specific Sprinklr use cases, product features, benefits and value propositions. 
  • Identify platform gaps, and optimization opportunities; designing and configuring the appropriate solutions so client expectations regarding platform use-cases and functionalities are fulfilled. 
  • Own & deliver the end-to-end configuration of solution based on the customer requirements 
  • You will handle the post go-live change management of configuration throughout the customer life cycle 
  • Be the hands-on product expert and ensure customer’s business goals are met 

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    📍 Location Details

    🌆
    City
    Gurgaon
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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