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Lead Functional BA - AML Workflow & Customer Lifecycle
accenture pte ltd
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singapore, Singapore
Location
singapore
Posted
June 04, 2026
Commute
Local Area
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Job Description
About the Role
Lead the functional design and implementation of workflow solutions for customer lifecycle management and AML risk review processes. This role focuses on optimizing end-to-end customer journeys from onboarding through ongoing monitoring, ensuring seamless integration of AML controls into operational workflows.
Key Responsibilities- Lead business analysis for AML workflow projects covering customer lifecycle and risk review processes
- Design end-to-end workflows for customer onboarding, periodic review, and event-driven reviews
- Map customer journeys across KYC, CDD, EDD, and ongoing monitoring stages
- Define business rules for customer risk classification and review frequency determination
- Design workflow automation for AML risk review processes and case management
- Create functional specifications for workflow orchestration platforms
- Analyze current manual processes and identify auto...