3 Month Project -Work Schedule Monday thru Friday 9 am - 5 PM 
Lead Technician – Minimum Expectations
• Proven experience leading field support teams in distributed environments (multi-site) Lead
• Demonstrated ability to manage staging/inventory, run structured checklists, and drive outcomes.
• Experience training/mentoring technicians and enforcing quality standards
• Ability to travel within assigned region and work extended hours/weekends as required
• Intermediate Level: Troubleshooting Desktop Windows 11 OS issues, Microsoft/Office 365 administration, Microsoft Office
• Basic Level: Antivirus, application installation, mobile OS, network LAN & connectivity troubleshooting, printer troubleshooting
• Provide on-site and remote technical support for desktops, laptops, peripherals, printers, and supported enterprise applications.
• Respond to Service Desk escalations and dispatch requests.
• Perform device imaging, deployment, replacement, and asset life...