Summary View Common Definitions of terms found in this announcement. Organizational Location: This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of the Director, Office of Civil Rights Compliance, in Washington, District of Columbia. This is a non-bargaining unit position. Responsibilities As a Lead Equal Employment Opportunity Specialist, at the full performance level, GS-13 you will perform the following duties: Leading the work of the team by monitoring and overseeing Equal Employment Opportunity (EEO) complaints processing throughout the complaint lifecycle. Identifying legal claims raised by employees and applicants in the EEO process and providing guidance to Equal Employment Opportunity (EEO) staff and contractors in counseling, investigating, and managing these claims. Providing guidance, information and customer service to employees, management officials, and agency contractors. Reviewing work products completed by...