Elevate your career with Canadian Solar as the Dynamics 365 CRM Solution Lead in Kitchener, Ontario. Drive CRM-centric solutions, collaborate with stakeholders, and ensure project success in a sustainable environment.
As a technical authority for Dynamics 365 CRM across North America, this role encompasses leadership and project management, ensuring that CRM implementations are on schedule and budget. The position involves defining business requirements, guiding solution architecture, and providing ongoing operational support. You'll thrive in a collaborative atmosphere, working closely with IT teams and external consultants.
Key Responsibilities:
• Serve as the technical subject matter expert for Dynamics 365 CRM
• Lead CRM delivery with internal teams and external consultants
• Manage project delivery to stay on schedule and aligned to scope
• Build relationships with stakeholders to drive decisions
• Document business requirements and future-state designs
Req...