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Lead Customer Experience Manager

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Sainsbury's
📍 Dundee, United Kingdom
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Location Dundee
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Posted June 09, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

What you’ll be doing:

  • Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.
  • Planning for upcoming key trading activity and events by working closely with the rest of the store leadership team
  • Regularly taking full accountability for the store in the absence of a store manager, role modelling and coaching for high standards and efficiency across the store. 
  • Running operations at our checkout areas both manned and self - scan, petrol stations (If we have one) and back of house services 
  • People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

    • What makes a great Lead Customer Experience manager:

  • A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do...

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    📍 Location Details

    🌆
    City
    Dundee
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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