Responsibilities:

• Act as L3 escalation point for complex production incidents and drive root cause analysis
• Ensure availability, stability, and performance of infrastructure aligned to SLA
• Manage Windows Server environments, including Hyper-V and Failover Clustering
• Support VMware platforms (vSphere / ESXi) and hybrid cloud environments (AWS / GCP)
• Oversee enterprise hardware and hyper-converged platforms (e.g. HPE, UCS, VxRail)
• Drive automation using PowerShell, Python, and workflow tools
• Perform infrastructure risk assessment and review technical changes
• Manage patching, vulnerability remediation, and system security
• Support monitoring, performance tuning, and capacity planning
• Collaborate with architects, project teams, and stakeholders on improvements
• Mentor team members and promote knowledge sharing

Requirements:

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