Enhance client experiences as a Lead Client Advisor overseeing a team in fashion retail. Drive sales, foster relationships, and uphold brand excellence daily.
This Senior Client Advisor role combines leadership with customer service in a luxury retail environment. You will manage a team, train new advisors, and focus on meeting sales KPIs. Delivering exceptional after-sale service and maintaining client portfolios will be key to your success.
Key Responsibilities:
• Manage and lead the client advisor team to sales targets
• Train new advisors and provide ongoing coaching
• Deliver exceptional client and after-sale service
• Drive performance through proactive selling and KPI focus
• Ensure compliance with company policies and procedures
Requirements:
• Experience in fashion and luxury retail preferred
• Strong leadership and management capabilities
• Passion for fashion and personalized client service
• Proficient with retail technology and problem-s...