**Job Family** **:**

Management Consulting

**Travel Required** **:**

Up to 10%

**Clearance Required** **:**

Ability to Obtain Public Trust

**What You Will Do:**

+ Lead end-to-end operational and business analysis for large-scale federal loan servicing programs, ensuring alignment across operations, technology, policy, and compliance requirements.
+ Support key business initiatives from discovery through implementation.
+ Partner with business stakeholders, technical teams, and leadership to gather, analyze, document, and prioritize business requirements.
+ Drive business process reengineering and continuous improvement initiatives across loan lifecycle functions, reducing cycle times, improving accuracy, and increasing throughput.
+ Partner with stakeholders to identify risks, dependencies, and operational gaps, and develop practical, evidence-based recommendations to improve processes while maintaining align...