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Lead Agent - Custom Brokerage, Distribution & Transcon

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Expeditors
📍 Surabaya, Indonesia
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Location Surabaya
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Posted June 13, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

  • Ensure smooth and timely process flow for shipments
  • Ensure accurate and timely client billing
  • Understand all the elements of Ocean Export/Import DLSOP in Indonesia and correctly interpret this information to fulfill our customers’ instructions and expectations
  • Ensure accurate and timely data entry into our operating system
  • Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
  • Understand department process flow, constantly looking for areas of improved efficiency
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Utilize all technology tools available in the company to perform customer service and operations duties
  • Transpose customs declaration information from documents, or other sources into ...

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    📍 Location Details

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    City
    Surabaya
    🗺️
    Country
    Indonesia
    🚗
    Commute
    Local Area

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