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Lead Agent - Air Export, Customer Service

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Expeditors
📍 Bayan Lepas, Malaysia
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Location Bayan Lepas
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Posted June 08, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job Description

Scope of Position

Assist Manager and Supervisor with all aspects of the Air Export Department, while ensuring the proper and timely movement of freight, while providing exceptional customer service.

Major Duties and Responsibilities
Operations

  • Ensure smooth and timely freight process flow
  • Prepare various documents for international transportation
  • Coordinate and negotiate rates with our contracted vendors in procuring space and services
  • Ensure accurate and timely client and vendors billing
  • Ensure accurate and timely data entry into our operating system
  • Interact with our customers in arranging their international export shipments, meeting customer service standards
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / re...

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    📍 Location Details

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    City
    Bayan Lepas
    🗺️
    Country
    Malaysia
    🚗
    Commute
    Local Area

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