**Come join our amazing team and work a hybrid schedule!**

The Late Stage Collection Specialist I will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. This level of Loan Counselor may need to escalate borrowers with loan workout or loan modification needs to a higher level Loan Counselor. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.

This role is the first level of the Loan Counselor job family and incumbents generally perform work of low to moderate complexity. Incumbents are able to perform collections activities and may still be learning the loan workout functions performed by the Loan Counselor job family. The pay for this position is $23.50/hr plus monthly incentive. An additional $1.50/hr can be added for the Spanish bilingual skill set.

**What you’ll do:**

+ Ex...