Description

Key Performance Indicators (KPIs)

The Labour Product Manager will be accountable for the following performance outcomes:

Labour Hours Growth: Drive sustained growth in total labour hours across all industries in Western Canada. Ensure labour recovery targets are met or exceeded for all technician additions, maintaining strong utilization and productivity levels.

Increased POLS (Percentage of Labour Sales) by Industry: Grow POLS within each major industry vertical by developing and executing targeted labour strategies.

Support Optimization of Realized Rates: Improve labour mix and labour rates to parts, service, and product offerings to increase overall labour contribution.

Go‑to‑Market (GTM) Excellence: Execute a defined GTM framework that ensures consistent, disciplined commercial activation across all regions and industries. Demonstrate measurable improvements in sales enablement, opportunit...