The Technical Lead oversees and administers various tests, ensuring quality assurance within their respective service line(s). The role involves significant responsibilities in quality control, proficiency testing, College of American Pathologists (CAP) inspection readiness, communication, training, and competency validation. The Technical Lead performs tasks and tests under limited supervision and acts as a mentor and/or trainer for all team members.
- Prepare and review Quality Control Monitors monthly.
- Evaluate CAP Survey Performance using CAP Proficiency Testing Guidelines.
- Participate in investigations and prepare Proficiency Error Investigation Reports.
- Ensure CAP inspection readiness by following annual/semi-annual service line tasks and participating in self- and onsite inspections.
- Inform and escalate quality issues to Laboratory Leadership, Medical Director, and/or Laboratory Program Manager.
- Participate in creating and reviewing procedures an...