Location
johannesburg
Posted
June 15, 2026
Commute
Local Area
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Job Description
- Lead L3 support activities for the Retail Network, ensuring optimal performance, security, and reliability.
- Collaborate with MNCS to address L2 activities and provide assistance with partial L3 support.
- Participate in design discussions and contribute to the development of network infrastructure plans.
- Assist with transitions, migrations, and upgrades as required, ensuring minimal disruption to operations.
- Act as a point of contact for incident response, troubleshooting, and resolution for network-related issues.
- Monitor network performance and security, proactively identifying and addressing potential issues.
- Maintain accurate documentation of network configurations, changes, and troubleshooting procedures.
- Provide on-call support as needed, being readily available to address urgent issues.
- Liaise with vendors and third-party providers for escalations and technical assistance.
- Collaborate with int...