Elevate your career as an L2/L3 Application Support Specialist in Montreal, providing high-quality support and technical expertise to manage real-time Market Data issues on-site three days a week.

This role demands at least 3 years of experience in Level 2/3 support, with a strong foundation in Unix/Linux platforms and shell scripting. The successful candidate will resolve issues proactively, maintain operational standards, and establish best practices for seamless technology delivery.

Key Responsibilities:
• Act as the main interface for the Market Data group
• Manage call queue and ensure adherence to SLAs
• Resolve issues independently with minimal escalation
• Develop comprehensive documentation and run-books
• Build relationships with service personnel and external vendors

Requirements:
• Minimum 3 years in Level 2/3 Application Support
• 2+ years with Unix/Linux operating systems
• Proficient i...