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L2 Support Specialist (Applications Support)

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eWave
📍 Manila, Philippines
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Location Manila
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Posted June 05, 2026
🚗
Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Globant’s Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B, B2C and D2C domains.

As an award-winning partner of enterprise-class platforms: Salesforce Commerce Cloud, Adobe Magento Commerce, and other API first, Headless Commerce surround solutions, we help clients create a competitive advantage with commerce at its core. 

Our mission is to empower companies to succeed and thrive in the ever-changing digital landscape by building best-in-class future-ready digital commerce solutions globally.

THE ROLE

  • Address Level 2 support escalations raised by leadership, requiring in-depth troubleshooting and problem-solving.
  • Manage Level 2 complexity requests received through Slack and ServiceNow, involvi...
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    📍 Location Details

    🌆
    City
    Manila
    🗺️
    Country
    Philippines
    🚗
    Commute
    Local Area

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