Job Summary 

We are seeking an experienced L2 Support Engineer with a strong background in Windows Server 
administration and Azure cloud services. The role involves providing second-line technical support, 
incident resolution, and infrastructure operations for a hybrid IT environment. 

Key Responsibilities 

• Provide L2 support for Windows Server (all available from 2000- Latest) and client 
environments
• Troubleshoot and provide technical analysis concerning operating system, hardware, 
network & storage related issues on windows servers and application performance issues to 
resolution 
• Troubleshoot and resolve incidents related to Azure VMs, storage, networking, and resource 
access 
• Work on Azure related issues and troubleshoot/resolve as required 
o Provisioning, configuring, and monitoring Azure virtual machines, storage accounts, 
and networking components. 
o Oversee Azur...