Are you an outgoing and friendly individual with a passion for technology?

Do you thrive in a close-knit, collaborative team environment?

This Massachusetts-based MSP is seeking a Level 1 Helpdesk/Client Experience Concierge to serve as a primary point of contact for a diverse range of clients, assisting them with various technology applications.

This hybrid position is based in Mansfield, MA.

We’ll Provide:

• Robust benefits package including PTO, 401K, profit sharing, phone expense, tuition reimbursement, and travel reimbursement Salary range of $50,000-$55,000 Hybrid work split between client sites, in the office, and occasional remote work Support/mentorship from supervisors and other team members Opportunities for continued growth and learning What You’ll Do: Keep end users productive and secure by handling day-to-day support, and being a visible, friendly IT presence at key clients Master the common technol...