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Job Description
Description
& SummaryA Subject Matter Expert is mainly an advisory role providing policy support and learning sessions to the analysts and QCs. This role includes:
Responsible for all procedural/policy-related questions, issues and updates.
Responsible for dissemination of policy updates.
Facilitate Refresher training on a need basis.
Conduct Induction training.
Manage policy escalations.
Collaborate with the Global team on any policy questions and proposals to improve procedure execution.
Manage internal quality assurance.
Provide 6-eye support for the QC accreditation.
Provide policy support during QC calibration and QC huddle.
Liaise with the project's SME.
Essential Skills
College degree
At least 5 years of experience or extensive knowledge in any of the following: anti-mo...