Role at a Glance

Role Title Knowledge Manager

Reports To Support Operations Manager

Location Remote (Philippines or Australia)

Employment Type Full-time

Sector Enterprise Care Management Software — Aged Care, Disability & Social Services

The Knowledge Manager is the custodian of everything CareVision's clients and support team need to know. You will own the knowledge , produce the structured content that feeds CareVision's AI support model, and ensure that the team always has accurate, current, and usable guidance at their fingertips. This is a writing, research, and systems role — not a frontline support role.

About CareVision

CareVision is an Australian care management software platform purpose-built for the aged care, disability (NDIS), and social and community services sectors. Our platform manages the full client journey across intake, care planning, roste...