Required Experience & Qualifications

• 8+ years in knowledge management, information management, or enterprise content/information architecture, including hands-on delivery of KM programs.
• Demonstrable expertise in KM frameworks and methodologies (APQC, ISO 30401, SECI, KCS, or equivalent), applied in real organizational settings.
• Proven experience designing taxonomies, metadata schemas, and content governance models.
• Strong change management and adoption track record — moving KM from launch to sustained usage.
• Working knowledge of AI/data foundations for knowledge systems: RAG, vector/semantic search, knowledge graphs, structured vs. unstructured data, and content preparation for LLMs.
• Experience with KM/content platforms and enterprise search.

Bachelor's degree in a relevant field (Information Science, Knowledge Management, Computer Science, Business, or equivalent experience). Relevant certifications ...