Purpose of the Role

As a Kiosk Manager, you will oversee the daily operations and management of all retail kiosks, ensuring optimal performance and customer satisfaction. This role focuses on operational efficiency and enhancing the customer experience in a fast‑paced retail environment.

Key Areas of Responsibilities

• Lead, manage, and develop a team of sales associates to achieve sales targets and performance goals.
• Monitor kiosk performance metrics and analyse sales data to identify trends and implement improvement strategies.
• Ensure exceptional customer service standards are maintained consistently across all kiosks.
• Conduct regular training sessions to equip team members with product knowledge and customer service skills.
• Manage inventory levels, ensuring stock is adequately maintained and displayed to maximise sales opportunities.
• Collaborate with head office to execute marketing initi...