Lead customer experiences at Knix, creating an inclusive environment for all. Support your team and drive sales through listening and personalized guidance while working in a dynamic retail setting.
As a Key Lead at Knix, you will embody the brand's mission while managing your team's performance and customer interactions. This role requires a proactive attitude, with a focus on coaching Sales Associates and exceeding sales targets. You will ensure a supportive and confident atmosphere for all customers, enhancing their shopping and fitting room experiences.
Key Responsibilities:
• Create uplifting in-store experiences for Knix customers
• Coach and develop Sales Associates in real-time
• Utilize KPIs to optimize team performance
• Guide customers through fitting and product selection
• Handle challenging interactions with care
Requirements:
• 2+ years in retail, apparel, or lifestyle brands
• Proven leadership experience in a retail setting
• Strong ski...