Introduction

Top Company in Sandton is seeking an experienced Key Accounts Manager.

Duties & Responsibilities Build and maintain strong relationships with buyers to foster trust and loyalty. Retain and expand the customer base by achieving and maximizing sales, profitability, and growth targets. Investigate, track, and resolve customer concerns, identifying trends and implementing effective solutions. Deliver informative presentations of products and ranges to clients, showcasing their value and benefits. Analyse sales data to identify weak areas and develop strategic plans to address them, setting clear goals for improvement. Develop key account sales plans for assigned accounts, aligning strategies with customer needs and growth targets. Stay abreast of the retail industry landscape and competitor activity to inform decision-making and strategy. Profile customer requirements and coordinate internally to ensure optimal customer satisfaction and service delivery. Establish and...