Key Account Specialist


Your main responsibilities

Key Account Specialist
Mobility is the goal
Billing Accuracy and Efficiency:
- Prepare daily invoicing for Key account customers;
- Ensure all Billings (EI and NI) are completed timely and in accordance with Key Customer
contract terms and conditions;
- Responsible for accuracy of key customers special billing rates;
- Upload invoices to 3rd party billing platforms and provide required documentation including
but not limited to work orders, purchase orders and time tickets as required.
Collections efficiency:
- Responsible for driving improvement in DSO, Bad Debt Expense and AR Aging;
- Continually check invoice status in 3rd party platforms and resolve rejected invoices or
invoices placed on hold by key customers.
- Involve key account managers, district offices and liaise directly with key customers to resolve
key customer account invoice disputes. Set timeframes for re...