Job Overview

Job Title: Key Account Specialist – SME

Department: SME / Business Solutions

Location: On-site, Makati

Experience: 3-5 Years

Education: Bachelor’s Degree

The Key Account Specialist – SME is responsible for managing and growing a portfolio of small and medium enterprise clients. The role focuses on building strong client relationships, driving recurring revenue, and ensuring SMEs maximize the value of Converge ICT Solutions’s connectivity and digital solutions.

This position requires a balance of sales, account management, and customer success, with a strong understanding of SME business needs such as reliability, scalability, and cost-efficiency.

Key Responsibilities

Account Management & Client Relationship

• Manage a portfolio of SME clients across various industries
• Act as the primary contact for day-to-day client concerns and ...