Location
dubai
Posted
June 08, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Key Responsibilities
- Drive regular customer usage especially inventory stock checks
- Identify inactive accounts and re-engage customers
- Build strong relationships with store managers, operations teams, and business owners
- Conduct regular client follow-ups and reviews
- Identify growth opportunities within existing accounts including store rollouts, hardware upgrades, software licenses, and RFID tag consumption
- Monitor customer health, usage trends, inactive accounts, and renewal risks
- Coordinate with Sales, Deployment, Business Analysts, and Product teams to ensure successful onboarding and customer satisfaction
- Track and manage timely renewals for licenses, AMC, and consumables
- 3–6 years of experience in B2B account management or customer success
- Background in technology, retail tech, or SaaS solutions
- Experience with retail ERP, POS, inventory/warehou...