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Job Description
This role is responsible for developing and maintaining strong relationships with strategic clients, driving revenue growth, and ensuring customer satisfaction. This role requires a blend of strategic planning, business development, and operational execution to optimize customer value and long-term partnerships. The ideal candidate should have a strong background in account management, client servicing, and business expansion within a fast-paced, customer-centric environment.
Key Responsibilities:
● Develop and execute a strategic account plan for key clients to maximize revenue and customer satisfaction
● Identify and capitalize on growth opportunities within existing accounts
● Act as the primary point of contact for key accounts, ensuring seamless communication and issue resolution
● Drive revenue growth by identifying upsell and cross-sell opportunities
● Collaborate with internal teams to create tailored solutions that address client needs