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客户服务高级代表

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HKT
📍 Foshan, China
📍
Location Foshan
📅
Posted June 28, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Your role:


  • Manage incoming customer service hotline call and email inquiries and complaints, provide ease of contact service to customers

  • Support customer accounts with effective order management and service coordination

  • Act as the interface for customers and internal working partners in handling commercial products & services enquiries and applications

  • Handle service requests raised by customers and relate the issues to relevant internal parties

  • Perform any ad hoc assignments as requested

    • To succeed in this role:

  • Diploma or above in Business Administration, Information Technology, Computer Science or related disciplines; or

  • DSE/ Form 5 graduates with minimum 2 years' account service working experience

  • Good communication skills, customer-oriented, innovative and self-confident

  • Good PC skills, familiar with MS Office is an advantage
  • Eager to learn inte...

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    📍 Location Details

    🌆
    City
    Foshan
    🗺️
    Country
    China
    🚗
    Commute
    Local Area

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