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Junior Operations Coordinator

🏢
Contract Personnel Limited
📍 Norwich, United Kingdom
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Location Norwich
📅
Posted June 10, 2026
🚗
Commute Local Area
🎯
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Job Description

Junior Operations Coordinator

Entry-Level Telecoms Support Role


Contract Personnel are seeking a motivated and customer-focused individual to join the operations team of a leading IT company as a Junior Operations Coordinator. This entry-level role is an excellent opportunity for someone starting a career in telecommunications, with full training and ongoing support provided.


Key Responsibilities

  • Serve as the first point of contact for customers reporting phone, broadband, and Wi-Fi issues

  • Log and manage customer faults accurately

  • Provide basic troubleshooting support via phone, email, and service systems

  • Escalate complex issues to internal teams or suppliers when required

  • Keep customers updated on fault progress in a professional and timely manner

  • Support the operations team with service checks, diagnostics, and administrative tasks

    • Desired Skills & Attribut...

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    📍 Location Details

    🌆
    City
    Norwich
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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