ABOUT THIS ROLE

Are you a customer-focused IT professional with strong troubleshooting skills and a passion for delivering exceptional technical support?

Our client is looking for a proactive IT Support person to join their growing team in Durban North. This role is ideal for a junior to mid-level technician who enjoys solving technical challenges, working directly with clients, and providing both remote and onsite support across a variety of business environments.

You will play a key role in ensuring clients receive responsive, professional service while helping to maintain and improve their IT infrastructure.

WHAT YOU WILL DO

• Respond to and resolve support requests logged by clients
• Provide both remote and onsite technical support
• Troubleshoot hardware, software, networking, and connectivity issues
• Keep clients and management updated throughout the support process
• Deliver exception...