Location
Greensboro
Posted
June 05, 2026
Commute
Local Area
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Job Description
User & License AdministrationCreate, modify, and disable Microsoft 365 and Azure AD user accounts. Assign and track licenses according to internal policies. Manage security groups and distribution lists as requested. Support & TroubleshootingProvide Tier 1–2 support for Microsoft 365 applications, including Teams, Outlook, SharePoint, and OneDrive. Troubleshoot common issues such as login failures, mailbox concerns, and Teams connectivity problems. Escalate complex issues to senior administrators with clear documentation. Security & Compliance SupportAssist users with MFA enrollment and verify compliance status. Review basic security alerts and escalate when necessary. Help maintain accurate audit and activity logs. Collaboration Services SupportProcess requests related to Teams creation, channel management, and guest access. Assist with SharePoint permissions adjustments and...